Cultural Differences within Interpersonal Communication
Section A Term #1: Cultural sensitivity is the way of acknowledging existing cultural differences within interpersonal communication that makes the process of communication more effective and requires a lot of knowledge and skills (Dobkin & Pace, 2003, p. 145).
Term #2: Civility in communication is about politeness and courtesy. Nonetheless, it also is about the acceptance of other people, treating them as equal partners for achieving common goals, and a crucial skill to have in communication (Dobkin & Pace, 2003, p. 27).
One of the most ethical communicators that I have met in my life was a nurse in the local hospital. Even though she has to deal with people of different cultural and ethnical background on a daily basis, she was always aware and polite. She expressed high levels of cultural sensitivity, as she understood that it was the only way to achieve effective interpersonal communication. Her approach varied depending on a person she was speaking with. In addition, she remained civil, treated people as equals, and was respectful and considerate.
Section B Term #1: Inclusive language is the mean of communication that improves the quality of conversation. It uses language that values interlocutors as individuals, implying that every person is respected, addressed and acceptable (Dobkin & Pace, 2003, p. 27).
Term #2: Facework is a technique of presenting oneself in communication that denotes that individual's identity is what this individual presents to others and how he or she adjusts their face according to the interlocutors' reactions (Dobkin & Pace, 2003, p. 56).
Term #1: The usage of inclusive language for online communication is clear in the conversations via email with our college instructors. They are polite and use language that shows their appreciation. They also address to us as to individuals, so the communication is rather person-oriented and it makes me feel accepted and important.
Term #2 Facework is one of the means used by my friends on Facebook. When you start talking to someone, you want to show your best qualities and make your interlocutor like you. Therefore, to be accepter in a communicative group, we can adjust the presentation of ourselves to the expectations of other people and to what we think they might like us to be.
Section C: For this section, I choose the principle of the freedom of expression. I believe that this principle is important for effective communication. First, it allows one to get to know our interlocutor better, to inspire them to be themselves, to remain true and honest. When I talk to other people, I try to be myself, express my thoughts and opinions in an open manner, and encourage other people to do the same, so that our conversations can become more straightforward and open. I never openly judge people as well due to the fact that I am not afraid to be judged by others for expressing myself in face-to-face or online communication.
Section D Face-to-Face Communication: I think that I need to work on self-monitoring sometimes. The main disadvantage in the syle of communication is as I am too passionate sometimes. For this reason, I cannot foresee the consequences of my behavior, which can lead to unwillingly offend people around me. I believe that one of the ways to improve my ethical face-to-face communication is to be more aware of my interlocutors, to consider both front and back context while conversing, improve self-control by talking to different people on different topics and, therefore, be more diverse.
Electronic Communication: While talking to people online, I sometimes tend to neglect their backgrounds, as it might be hard to determine one. Therefore, I might sometimes communicate without required appropriateness. I might be too captivated with my facework and present certain inappropriate facts and opinions in conversation. I can improve my online ethical accommunication by getting to know my interlocutors as good as possible, by becoming aware of their identity and background.
Dobkin, B. A., & Pace, R. C. (2003). Communicating in a changing world. New York: McGraw-Hill Education - Europe.